Having the right delivery options is a big reason why a consumer might pick one retailer over another

71%

of European consumers would choose one online store over another because they offered flexible delivery options

68%

of European consumers abandon their shopping cart when confronted with shipping costs that are deemed too high during checkout

20%

would not re-order at an online store at all if the possibility to track the shipment is not available or limited

71%

of European consumers would choose one online store over another because they offered flexible delivery options

68%

of European consumers abandon their shopping cart when confronted with shipping costs that are deemed too high during checkout

20%

would not re-order at an online store at all if the possibility to track the shipment is not available or limited

71%

of European consumers would choose one online store over another because they offered flexible delivery options

68%

of European consumers abandon their shopping cart when confronted with shipping costs that are deemed too high during checkout

20%

would not re-order at an online store at all if the possibility to track the shipment is not available or limited

71%

of European consumers would choose one online store over another because they offered flexible delivery options

68%

of European consumers abandon their shopping cart when confronted with shipping costs that are deemed too high during checkout

20%

would not re-order at an online store at all if the possibility to track the shipment is not available or limited

Sendcloud, 2022