Greatly improved
Moderately improved
Slightly improved
Improved employee productivity
through effective selfservice
69%
19%
12%
Increased customer satisfaction
54%
41%
6%
Reducing or compressing delivery
timelines for technology projects
51%
43%
6%
Revenue growth through decision-making support
50%
35%
15%
Enhanced data visibility
4%
48%
48%
Accelerated, proactive risk mitigation
47%
53%
Reduced financial and legal risk through
better governance
40%
53%
7%
Cost savings through decision-making support
33%
55%
12%
Greatly improved
Moderately improved
Slightly improved
Improved employee productivity through effective selfservice
69%
19%
12%
Increased customer satisfaction
54%
41%
6%
Reducing or compressing delivery timelines for technology projects
51%
43%
6%
Revenue growth through decision-making support
50%
35%
15%
Enhanced data visibility
4%
48%
48%
Accelerated, proactive risk mitigation
47%
53%
Reduced financial and legal risk through better governance
40%
53%
7%
Cost savings through decision-making support
33%
55%
12%
Greatly improved
Moderately improved
Slightly improved
Improved employee productivity through effective selfservice
69%
19%
12%
Increased customer satisfaction
54%
41%
6%
Reducing or compressing delivery timelines for technology projects
51%
43%
6%
Revenue growth through decision-making support
50%
35%
15%
Enhanced data visibility
48%
48%
4%
Accelerated, proactive risk mitigation
47%
53%
Reduced financial and legal risk through better governance
40%
53%
7%
Cost savings through decision-making support
33%
55%
12%
Greatly improved
Moderately improved
Slightly improved
Improved employee productivity through effective selfservice
69%
19%
12%
Increased customer satisfaction
54%
41%
6%
Reducing or compressing delivery timelines for technology projects
51%
43%
6%
Revenue growth through decision-making support
50%
35%
15%
Enhanced data visibility
48%
48%
4%
Accelerated, proactive risk mitigation
47%
53%
Reduced financial and legal risk through better governance
40%
53%
7%
Cost savings through decision-making support
33%
55%
12%
Quest, 2023